On-line Business Health Check
>
Give your business a health check and gain valuable insights into key areas of your business. You will then receive a free report based on your answers, prepared by our team of highly skills business coaches. It will allow us to find out how we can help you.
 
IMPORTANT
  • Please allow up to 20 minutes to complete this questionnaire.
  • Answer the questionnaire in as much detail as you can.
  • Please be as honest in your answers (the good, the bad, and the unsightly), so that the solution that we develop will be the most accurate and professional that we can produce for you, which in turn will provide you with the maximum benefits.
  • All information submitted will be kept strictly confidential in accordance with the Privacy Act 2000 and will only be used by TA Fastrack and its employees for analysis only.
 
 
>
1. What are your products and/or what products do you provide?
 
2. Where are you in the Business Cycle?
 
3. What is your business structure?
Start-up Sole trader Partnership Company family owned Company multiple shareholders Home-based
 
4. How long have you been in business?
 
5. How did you choose to get involved in the business?
 
6. What skills or qualifications do you have ?
 
7. How many people do you employ?
 
8. How many customers do you have?
 
9. What is your turnover approximately?
 
10. What was your income last financial year?
0 to $50,000 $50,001 to $100,000 $100,001 to $200,000 over $200,000
 
Objectives
>
11. What do you need right now in your business (or life) ?
 
12. What do you want to achieve in the next 12 months?
 
13. How do you rank in relation to your competition?
 
14. What is important to you personally in life?
 
15. What is important to you in a business relationship?
 
16. What's important to you in business coaching?
 
17. What is your dream, your vision or mission?
 
18. How close are you to realising your objectives?
 
Perceived Barriers
>
19. What stands in the way of having what you need right now?
 
20. What issues need to be resolved within 12 months?
 
21. What issues do your customers/prospects need addressed?
 
22. What is stopping you from realising optimum performance?
 
23. Who is missing from the support team you need?
 
24. What's stopping you from getting the most out of your team?
 
25. What have you got to lose?
 
Rewards
>
26. What income do you want to draw within 12 months
 
27. How much do you want your business to be worth and by what date?
 
28. When you have realised your financial objectives, what will that allow you to do or acquire?
 
29. What's important to you about that?
 
30. What will you be doing then?
 

Time - How do you manage your time?

 
31. Is there enough time in your day to get your job done?
Yes. My days are well planned and I complete everything I set out to do that day.
Most of the time. Occasionally there are things I don't get completed.
Some of the time. There are many times when I don't get things completed.
Rarely. I struggle to keep up with my workload.
Never. I feel completely overwhelmed with my workload.
 
32. On average, how many hours would you work per week?
Less than 15 hours per week..
Between 16 and 30 hours per week.
Between 31 and 40 hours per week.
Between 41 and 50 hours per week.
Far too many!
 
33. How do you currently manage your workload?
My days are largely disorganised and unscheduled with many interruptions.
I tackle each task as it comes to hand.
I have an assistant to handle details ensuring I have space to focus on the bigger picture.
I plan ahead but I am flexible enough to allow for unexpected challenges.
I prioritize my tasks by the level of urgency and/or importance.
 
34. Are you able to spend quality time with the people you care about?
I always set time in the week to spend quality time with my family and friends.
I spend time on the weekend with my family and friends.
Only if it is a special occasion will I make time to see my family and friends.
I can't seem to find the time to see my family and friends, my business is my number one priority.
I am so exhausted after work, I don't want to spend time socializing and make excuses not to spend time with family and friends.
 
35. Do you use time in meetings to your advantage?
Most of my meetings seem to go in circles and achieve nothing.
It is difficult to plan meetings around my current workload.
Meetings are arranged on a needed basis with no set agenda.
Meetings are scheduled in advance, spur of the moment encounters are avoided.
Every meeting accomplishes some specific objective or outcome.
 
36. What time do you take out of the day for yourself?
I take time out to exercise regularly.
I put aside time to enjoy my personal interests and hobbies.
I schedule time for breaks.
I try to leave work behind me at a certain time each day.
I don't have time to relax.
 
Team - Do your team work with you or against you?
 
37. How do your employees pull together as a team?
My employees do not work together as a team.
There are some personality clashes which affect the productivity of the team.
The team works effectively together most of the time.
The team always remains positive and does not tolerate negativism among its members.
There is synergy among all members of the team.
 

38. Do you team members identify with your business?

Most of my team show no interest in the business and are only here to earn an income.
Some of my team knows and understands are unique selling proposition.
The majority of my team know and understands our unique selling proposition.
Every member of my team is a walking, talking advertisement for the company.
 
39. What level of communication occurs within your team?
All of the team communicate effectively with each other.
Most of the team communicate effectively with each other.
Occasionally the team will experience communication breakdown.
There are severe communication challenges within the team.
My employees work independently and do not communicate with each other.
 

40. What level of understanding do your team members have about their role?

Each team member has a detailed, written position description; however these are not reviewed or updated.
Team members are verbally briefed on their duties on the day of commencement.

Team members are expected to hit the ground running with little or no instruction.

No one understands their role and how they impact on the business.
 
41. Do you consult your team members for suggestions for improvement?
I would never consider an idea put forth by a team member.
Team members are encouraged to submit suggestions, but would only introduce an idea if i believed in it.
I will always trial an idea, even if I don't believe it will work.
Team members are encouraged to submit suggestions which are rarely implemented.
I regularly introduce into the business new ideas of improvement that a team member has suggested.
 
42. Do you let team members know when you are proud of their work?
Yes, I make a conscious effort to tell them.
Yes, but I only make the effort when I feel like it.
I tell everyone else in the team, but that person.
No, I don't encourage my team.
No, I am not proud of any of my teams work.
 
Money - Is your financial performance at its peak?
 

43. Does your company stick to a clearly defined budget?

Yes. The budget is always adhered to.
Most of the time. There are some occasions where the budget is exceeded.
Some of the time. The budget is considered more of a guide.
Rarely. The budget is generally not followed.
No. We don't use a budget.
 
44. What financial importance would you place on getting new business in the next 12 months?
I don't need any new customers.
Not important.
Important, but not critical.
Critical to the survival of my business.
 
45. How often do you complete your financial statements?
Weekly
Monthly
Quarterly
Six monthly
Yearly
 
46. How has your profit margin performed this past financial year?
Increased
Decreased
Remained constant.
Not sure.
 
47. What is your cashflow outlook for the next 12 months?
A positive cashflow is forecast.
A negative cashflow is forecast.
I never have enough cash to pay my bills.
I don't monitor my cashflow.
 
48. How does your company set its prices?
Add % mark up to the cost price.
Undercut the competition.
Estimate market value.
Charge what the market will bear.
I'm not involved with price setting.
 
Systems - Do you have the systems in place to efficiently run your business?
 
49. Does your company stick to a clearly defined business plan?
Yes. We follow clearly defined goals, and review our business plan every 90 days.
Yes. We have a business plan in place which is followed most of the time.
No. The business plan is rarely referred to after it has been set.
Our business plan does not have clearly defined goals with achievable deadlines.
We don't have a formal business plan.
 
50. How organised are your company's systems and procedures?
The company runs like clockwork as a result of highly efficient systems and procedures.
Some systems and procedures are working but there is still room for improvement.
The systems and procedures are out of date and need updating to become more efficient.
There are no systems and procedures in place.
Employees set their own procedures for getting the job done.
 
51. Do you have any procedures in place to systemize the people and education aspect of your business?
I have not formally systemised the people and education aspect of my business.
We have a consistent recruitment method in place for finding new team members.
We run an ongoing training system for all employees.
There is a defined system for recognition and remuneration of team members.
There is a formal system for conflict resolution in place.
 
52. What delivery and distribution procedures have you implemented for systemising processes in your business?
I have not formally systemised delivery and distribution in my business.
We forecast customer demand to plan for stock movements.
A complete purchasing and stock receiving system is in place.
We run paperless delivery and distribution systems.
We complete regular stocktakes.
 
53. How do you test and measure the performance of your business?
We survey our clients regularly to determine how we can better serve them.
Sales processes are managed on a regular basis and measures are taken to ensure quotas are met.
We track our leads, our client conversion rate and the number of transactions per client continuously.
The company is driven by both quality and profit, and both are measured regularly.

I don't test and measure the company's performance.

 
54. What technical procedures have you implemented for systemizing processes in your business?
I have not formally systemised the technological side of my business.
Operations are, for the most part, fully computerized.
We schedule and complete regular maintenance on all equipment.
We use computer invoicing and credit monitoring.
The business has a computer backup system to ensure the integrity of company information.
 
 
Other Questions
>
55. List three reasons why your business is underperforming today or not performing the way you planned it to
1.
2.
3.
56. List 3 things you can/or would like to do immediately to improve results in your business.
1.
2.
3.
57. List 3 areas where you can cut costs and expenses without influencing the flow of business
1.
2.
3.
58. List 3 things - products, services, activities, people - that you would not start up again today if you had the opportunity
1.
2.
3.
59. List 3 reasons why your customers should by from you rather than the competition
1.
2.
3.
60. List 3 actions you could take immediately to improve sales and marketing
1.
2.
3.
61. List 3 key skill areas where you would like to improve to make your business more successful.
1.
2.
3.
62. What one action are you going to take immediately as a result of your answers to the above questions?
1.
 
Any other comments for us to know about you and your business?

 

 
>
Your Details
Name :
Business :
Contact phone:
eMail address :
Thank you.....